B&Q installation flooded our home but no one is paying up

on .

A sub-contractor accidentally caused the damage but we’re still out of pocket

We paid £13,381 for a fully fitted kitchen from B&Q. Ten days into the installation the subcontractor accidentally caused a flood, damaging carpets, furniture and possessions.

B&Q managers advised that we make a claim. We therefore sent an email with supporting documents requesting £2,592.41. More than three months later we’re still waiting.

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Read full article on theguardian.com