A mountain to climb to get Everest to resolve our window issue

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Our latest double-glazed windows don’t match the previous ones it installed and I can’t seem to get the problem rectified

Before Christmas my wife and I ordered double-glazed windows and bifold doors from Everest. This followed a previous order of windows for half of the house fitted last July.

When the new order came in early March, it became clear that the windows did not match the ones supplied nine months ago and the bifold doors did not fit.

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Read full article on theguardian.com