Home improvements customers need stamina to conquer Everest

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Many sign up with the household name believing costly work will go smoothly. It’s not always so

The thrill of Everest is adventuring into the unknown. Even the most doughty stamina and resolve can’t guarantee those who commit to the journey will reach their goal. Which is why Britain’s second-largest double-glazing company seems aptly named.

Everest was the second choice of Michael and Catrin Poole when its rival, Anglian, declared the arched doors and windows they required could not be manufactured in uPVC. The Everest salesman, in contrast, was apparently confident even though his computer resisted his attempts to produce a design.

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